News Room

Helpful tips and important phone numbers for filing claims

COLUMBIA, S.C. – October 7, 2016 – A Hurricane Warning is in effect for much of South Carolina. Hurricane Matthew is expected to make a close approach to the state’s coastline, and landfall is possible. The powerful storm is bringing dangerous threats of storm surge, rain, flooding, and wind.

“Based on the current forecast, we are expecting significant property damage in South Carolina resulting from this powerful storm,” said Russ Dubisky, executive director of the South Carolina Insurance Association.

In the event that you have damage to your home, car or business, here are some important things to remember:

It is important to start the claims process soon. Contact your insurance agent or company, or call the company’s claims hotline (see below). Some hints:

• If it is safe to do so, survey the damage so you can tell your insurance company about your losses. Take videos or photographs to document the damage if possible.

• Find your insurance policy and have your policy number handy when you are ready to make your claim.

• Provide your insurance agent with your home inventory if you have one.

Make any temporary repairs necessary to protect your home from further damage.

• Cover broken windows and damaged roofs if possible.

• Keep receipts for all materials used.

• Do not dispose of damaged personal property until an adjuster has examined it.

Phone numbers to make insurance claims:

Allstate – (800) ALLSTATE or (800) 54-STORM
Bankers – (800)765-9700
Centauri – (866) 215-7574
Farmers – (800) 435-7764
Foremost – (800) 274-7865
GEICO – (800) 841-3000
Gulfstream Property & Casualty – (866) 485-3005
Lighthouse Property – (877) 852-0606 (option 2)
Nationwide – (800) 421-3535
St. John’s – (877) 748-2059
S.C. Farm Bureau – (800) 799-7500
S.C. Wind and Hail Underwriters – (800) 236-1873
Southern Mutual – (800) 226-1919
Southern Mutual Church – (800) 922-5332
State Auto – (800) 766-1853
State Farm – (800) SF CLAIM - (800) 732-5246
Travelers – Residential (800) 252-4633; Business (800) 238-6225
Universal North America – (866) 999-0898

Links to S.C. Insurance Association's member company websites are available at

For more information from the S.C. Insurance Association, or to schedule an interview, call (803)252-3455.

Formerly known as the South Carolina Insurance News Service, the S.C. Insurance Association has been providing free insurance information to consumers and the media about property and casualty insurance issues for almost 40 years.

For more information, contact the South Carolina Insurance News Service at 803-252-3455 or use our contact form.